What We Offer
Our core business is the provision of business process outsourcing (BPO) solutions starting with the local market and eventually the international market. BPO services are often categorised into the following:
Web-Based Outsourcing
This includes social media, live chats and other web-based campaigns.
Back Office Outsourcing
The Center offers organizations the opportunity to outsource tasks like billing, purchasing, data entry, data management, surveys, payment processing, quality assurance and accounting support to help keep the business running smoothly.
FRONT Office Outsourcing
Front Office outsourcing support service that the Center provides are as follows:
– Telemarketing
– Customer service/support
– Technical support/help desk
– Appointment scheduling
– Inbound/outbound sales
– Market research
How We Help Businesses
Acquisition
– Telephone directory assistance
– Hotel call centre services
– Business and market intelligence
Retention
– Customer relationship management
– Inbound
– Technical helpdesk
– After sales support
Business Growth
– Training
– Debt recovery
– Data management
– Customer satisfaction surveys