National Contact Centre | Transforming Business | What Does Your Business Need?

Our Services

What does your business need?

ACQUISITION

Telephone directory assistance
Hotel call centre services
Business and market intelligence

RETENTION

Customer relationship management
Inbound
Technical helpdesk
After sales support

GROWTH

Training
Debt recovery
Data management
Customer satisfaction surveys

What We Offer

Back Office Outsourcing

Back Office Outsourcing

Our core business is the provision of business process outsourcing (BPO) solutions starting with the local market and eventually the international market.

Front Office Outsourcing

Front Office Outsourcing

Our core business is the provision of business process outsourcing (BPO) solutions starting with the local market and eventually the international market.

Web-based Outsourcing

Web-based Outsourcing

Our core business is the provision of business process outsourcing (BPO) solutions starting with the local market and eventually the international market.

Why NCC?

Excellence

Delivery of world class service quality through a well-trained and motivated workforce.

State of the art technology solutions

Robust technology framework that can accommodate year on year business growth through the scalability of our call centre systems.

One-stop-shop: 24-hour service, 7 days a week

Service availability 24 hours, seven days a week.

FOR ALL BUSINESS QUERIES, PLEASE CONTACT:

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GET IN TOUCH BY FILLING IN THE FORM BELOW or CLICK ON ‘LIVE CHAT’ TO TALK TO ONE OF OUR TEAM MEMBERS:



2nd Floor Innovation Park
Phocweni, Matsapha
Swaziland
Directions
+268 2518 0000
info@ncc.co.sz